You can cancel a playtest order before the playtester assignment. Here's how:
Go to your dashboard
Find the playtest you want to cancel
Click the three dots menu (⋮)
Select "Delete"
Important Note:
Cancellation is only possible when the request status is "New"
Once playtester assignment begins, cancellation is no longer available
Need help? Contact our support team at playtesting@lysto.io
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