At Lysto, we are committed to delivering rigorous, high-quality insights that help you make informed decisions about your game. While we maintain high standards in our playtesting services, we also recognize that there's always room for improvement, and we value your feedback in helping us achieve excellence.
If you encounter any issues during your playtesting experience – whether it's related to transcript accuracy, video quality, or the survey insights – we want to hear from you. When reporting an issue, include specific details about what you've noticed, such as the player username or video timestamp if applicable. This helps us address the problem more efficiently and effectively.
Please don't hesitate to reach out to us at playtesting@lysto.io with any concerns or suggestions you may have. Your attention to detail helps us maintain the quality of our services and ensures that you receive the most valuable data possible from your playtesting sessions.
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