Lysto offers a built-in survey tool that works well for most playtests. However, you can also integrate your preferred external survey platforms with Lysto when you need specific features or want to use surveys you've already created elsewhere.
Before launching a playtest with an external survey tool, it's essential to verify that the integration is working correctly and we are receiving data properly.
This guide walks you through testing your survey configuration to ensure Lysto properly tracks player participation and survey completion.
Why Is Testing Your Forms Important?
Testing your integration before launching helps:
- Confirm proper data tracking between your form provider and our systems.
- Ensure players are correctly redirected after survey completion
- Prevent data loss and player confusion
- Verify that your survey setup meets Lysto's requirements
Prerequisites
If you haven't set up your survey integration yet, please explore our dedicated integration guides for your specific survey tool below.
Testing Your Forms
Follow these steps to test your integration:
1. Select External Survey Option
While setting up your playtest on Lysto, choose the "Use a 3rd party survey tool" option.
2. Configure Survey Settings
Submit your survey URL and verify privacy compliance as prompted.
3. Begin Testing
Click the “Start Testing" button to begin the test.
Successful Integration
If your integration is correctly configured, you'll see a confirmation message on the screen.
Failed Integration
If your setup has an issue, you'll see an error message indicating that the redirection or data tracking isn't working as expected.
Troubleshooting
In case your integration test your test fails:
- Review the specific integration guide for your survey tool
- Check that you've properly implemented the redirection URL
- Verify that your survey tool is capturing and passing the required parameters
- Make necessary adjustments and test again or contact support for additional help.
Next Steps
Once your integration tests successfully, you can confidently launch your playtest knowing that:
- Player participation will be properly tracked
- Survey completions will be recorded in your Lysto workspace
- Players will have a seamless experience transitioning between platforms
If you continue to experience issues in this process after multiple attempts, please contact our support team for further assistance.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article